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Transforming Security Investigations: Introducing Rhombus AI Search

Meg Uttley, Senior Product Marketing Manager, Rhombus
by Meg Uttley, on April 13, 2025
Product Updates
Image of Rhombus Console with AI Video Search Bar.

Security teams are under constant pressure to resolve incidents quickly, where minutes—or even seconds—can determine whether a situation is contained or escalates. Traditional security solutions often require hours of manually reviewing footage, leaving teams frustrated and incidents unresolved. Today, we're excited to announce our latest AI innovation that's set to revolutionize how organizations conduct security investigations: Rhombus AI Search

The Investigation Challenge: Finding Needles in Digital Haystacks 

When security incidents occur, time is of the essence. The average cost of addressing a physical security breach is estimated at $100,000 per incident—not including the additional impacts on safety, employee retention, customer trust, and brand reputation. 

Yet most security teams still rely on limited tools that require them to: 

  • Manually scroll through hours of footage 
  • Apply basic filters that only scratch the surface 
  • Miss critical insights buried within their video data 

The result? Wasted time, overlooked evidence, and security risks that could have been prevented. 

Beyond Pre-Set Filters: A New Era of Security Intelligence with AI Video Search 

Rhombus Console showing AI Video Search results for "fed ex".

Rhombus AI Search represents a fundamental shift in security investigations by leveraging advanced natural language processing to transform how you interact with your security footage. This powerful new capability enables security teams to find exactly what they're looking for in seconds—not hours—using simple, conversational language.  

While traditional security systems limit you to combing footage manually or searching by pre-defined criteria like motion detection or color. AI Search breaks through these limitations by understanding context, behaviors, and situations that matter to your specific security needs. 

How It Works: 

  1. Type to search using natural language - Simply describe what you're looking for in plain English 
  2. Multi-camera scanning - The system automatically reviews footage across your entire camera network 
  3. Contextual understanding - AI recognizes complex scenarios, behaviors, and situations 
  4. Curated results in seconds - Instantly receive relevant footage snippets matching your description 
  5. Filter capabilities - Narrow results by specific time periods or cameras as desired 

Real-World Applications Across Industries 

The versatility of AI Search makes it invaluable for organizations across different sectors. Here are just a few examples of how diverse industries can benefit: 

Manufacturing: Workplace Productivity & Compliance 

A manufacturing firm checking worker productivity can now type "Employee on cell phone" and search the past month. The system immediately finds potential incidents of cell phone use on the production floor—something that would normally take hours to review manually. 

Retail: Loss Prevention 

A retailer facing theft issues can search: "backpack” or “baseball cap" in high value areas like Electronics to more quickly scan for shoplifters. Within seconds, security teams can review precise matches instead of scanning through hours of footage. 

Healthcare: Patient Care  

A hospital or long-term-care facility needing to locate a missing patient or assess care standards can type: "Man in Wheelchair." This allows for accelerated response times or addressing client concerns with visual evidence. 

Education: Asset Management and Security 

A school administrator investigating a missing delivery can search: "UPS package." The system quickly pinpoints the exact moment of delivery, helping track missing items and verify chain of custody. 

Rhombus Console with AI Video Search "person holding a delivery package".

With AI Search, your team now has the power to more quickly zero in on unique events of interest like these with a simple type and search approach.

Built to Protect, Designed to Adapt 

Rhombus AI Search exemplifies our commitment to creating solutions that are built to protect and designed to adapt to your evolving security needs. As part of our unified cloud security platform, AI Search seamlessly integrates with your existing Rhombus deployment, requiring no additional hardware or complex configuration. 

Rhombus suite of products.

Experience the Future of Security Investigations 

AI Search will be available in beta starting April 15, 2025, giving Rhombus Enterprise license users first access to this transformative technology.

Ready to let AI do the heavy lifting for your security team? Book a demo today to see how AI Search can help your organization: 

  • Deliver safer environments with faster investigations when seconds count 
  • Regain hours back in your team's day by letting AI handle the tedious review process 
  • Transform your approach to security with intelligence that works for you
Meg Uttley, Senior Product Marketing Manager, Rhombus

Meg Uttley is a Senior Product Marketing Manager at Rhombus. With over 10 years experience growing profitable businesses for some of the world’s largest brands across B2C and B2B sectors, Meg brings deep expertise in delivering against evolving customer needs. Meg holds bachelor's degrees in economics & psychology from WashU in St. Louis and her MBA from Northwestern’s Kellogg School of Management.

Poduim with two Rhombus cameras and a computer and phone showing the console

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